Survivors impacted by Hurricane Harvey are encouraged to complete a Survivor Assistance Form online. Pre-schedule an appointment. Pre-Schedule an appointment to receive assistance by calling our Call Center at 512.806.0800, Monday-Friday, 10AM-6PM. Please leave a message if a representative is not available. Someone will promptly return your call. It is REQUIRED to book an appointment prior to attending. Each family will be seen at their scheduled appointment time. If you are coming to ADRN HQ for your appointment, please do not arrive more then 15 minutes before your scheduled time to help us keep a manageable crowd.
Note: ADRN will be assisting those with appointments only. Please bring a Valid Photo ID, FEMA Number and the most recent Utility bill showing proof of residency. Be sure to bring your Survivor Assistance Form confirmation email with you to your scheduled appointment. Please do not set an appointment unless you have the required paperwork. During your scheduled appointment, you will be presented with a wristband that will provide access to Hope Family Thrift Store, which will provide FREE clothing, shoes, toys, linens, disaster supplies and goods (per availability). Additional resources will be made available too. You can also call the ADRN Survivor Hotline at 512.806.0800
Affected by Hurricane Harvey. Please bring a Valid Photo ID, FEMA Number and the most recent Utility bill showing proof of residency. Be sure to bring your Survivor Assistance Form confirmation email with you to your scheduled appointment.